We pride ourselves on our great customer service
We greatly appreciate receiving feedback and reviews from our customers on our social media pages.
March 2021 Tegan Beattie - https://business.google.com/reviews/l/03644048822216478134
Very happy with the purchase and great customer service. I purchase the wrong item/s and they were happy to exchange my items with no issues. Would highly recommend!
April 2021 Rik Newton - https://business.google.com/reviews/l/03644048822216478134
Every time I shop here the service is awesome. The team are ALWAYS willing to help with their wide range of products, plenty of advice and great ideas. They don't ony stock shade sails, they have stainless steel fittings, boat chandlery, marine paint, hammocks, stainless steel balustrades, sun blinds, tools ...... . .and it's much cheaper than Bunnings!
Thank you for your customer service I would
recommend your company any day.
I would also like to recommend the "SHADY BROS AS WELL"
they were excellent
The shady brothers said you would laugh with them.
Thank you again
and thumbs up
Regards Julie and Gavin
September 2018 The product is very well constructed and the edges well made. Immediately felt the difference after installation from the full sun to under the cloth. I purchased to protect a full glass sliding door from the harsh sun as it faces North. I cannot wait for the summer to notice the difference in the room. Customer Brian 2.5x4m Shady Lady Shade Sail
August 2018 Received and we are very happy with the product, easy to put up, and does what it says, it's better not to buy a cheap sunshade, and this was a good priced one for the quality of the material. Customer Linda 4x4x5.66m Shady Lady Shade Sail
I have purchased eight different shapes and sails from the Outdoors Shop and have received exactly what I wanted every time. Service and delivery are fast and efficient. Prices are highly competitive. Customer Victoria, product 2.5x2.5m shady lady shade sail
In July 2018 I was replacing a shade sale that I wasn't very happy with. I could never get it tight, and it was always saggy looking. I live in the states and researched shades sale from a LOT of different sources in the US. None had the variety and quality that the Shady Ladies offered at anywhere near the price, even with international shipping added. I wasn't in a hurry for it, so it was a very pleasant surprise to have it arrive within four days for my purchase even having to go through customs. I am VERY pleased. Thank you!!! Customer Jani from the USA
Hi, I would like to thank you for your excellent customer service. I had so many questions before I chose my purchase, each question was answered fully without any hassle, not only that the item was delivered on time even after I had changed the address.
I am most impressed with your kindness and service and have told as many as I can just how wonderful your company is. We will send a pic when we have the item assembled.
Thank you very much
:-) A Pleasure to deal with went that extra mile to help, thank you. Colin WA
:-) Good Quality, Beautiful Color, Fast shipping !! thanks. Brett QLD
:-) Fabulous thank you :D amazed it arrived overnight n very helpful staff Karen ACT
:-) Great service once again! Thanks, Guys!! Michael WA
:-) Just a quick message to say that the shade sail arrived on time and we are very happy with the item, your service, the price and the overall experience of dealing with The Outdoor Shop.
:-) Keep the great work up. Regards Don Evan
:-) Excellent. No problems. Recommend. Very helpful. You can trust this seller. - eccosse_john
:-) Highly recommend the seller. AMAZING service and great quality sails. Thank you! alirobo
:-) Very sturdy fabric and construction. Has given immediate shade to my kitchen window. A fantastic product and I have already recommended it to others. Also a great colour match for my house. Darren
:-) This is my third shade sail from this company and I have found them to be very good and of excellent quality. Edwin
:-)One of the best eBay experiences! Excellent service, faultless, thank you. iandavidfroggatt
:-) Very impressed with the outdoor shop's service and delivery - highly recommend 7horstman
:-) I would like to commend you on the quality of your shade sails. They are far superior to any I have ever seen, and at the same price, you purchase in your local hardware store.
:-) Normally I buy my shade sails at my local hardware store, but as I required colours different to the standard colours of sand & green and standard size they usually carry, I decided to try the Outdoor Shop Australia.
For the odd sizes I required, I found the Outdoor Shop to have every size available & a huge range of colours. I will most certainly be purchasing my future shade sails from the Outdoor Shop in the future, as I live in Mid North Western NSW, just under the QLD border, & our days are 43˚C - 45˚C, with little rain, consequently, shade sails are a must!
Thanks once again for such an easy transaction & extremely fast delivery, especially a few days out from Xmas.
Elaine, NSW December 2013